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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Thank you to all the gentlemen who made Ladies' Garage Party successful. We appreciate your time spent with us. I have been to two other Garage Parties at Dean's and every year, I learn something new!! Thank you, also, LOH - Patty, Valerie and Linda for organizing this event."
By: Judy    Hatfield, PA
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"just a few lines to let scott and the rest of the guys know you scored another coup on my bike , a really beautiful . you guys are more than the best , you are all artist. when i think of your work only perfection comes to mind , my sincere and heartfelt thanks for all you do for me . this time you outdid yourself thank you very much carlo"
By: carlo    sellersville pa 18960
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"Having purchased in the spring of 2012 I have now had the opportunity to have service and upgrades performed on 3 occasions. Each time Don was very helpful and the work was done to my complete satisfaction. I'm very happy with the service experience at Dean's. "
By: John    Warrington, PA
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"Great place to see and buy"
By: Michael    Horsham, PA
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"My hat is off to Greg Sassaman. I am in love with my new HD Softail Blackline! I called him on a Tuesday and started to ask him questions. He didn't have the bike I wanted in stock, but assured me they could have it the very next day. Well sure enough, Greg kept to his word and had my bike the following day. I ordered Vance & Hines short stop staggered pipes, and they were installed the following day! The bike was delivered for free that same Friday. I will be a customer for life."
By: Nicholas    Doylestown, PA
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"I have been looking at bikes over the last few years and finally bought one from Dean's. Randy and Gregg were always patient, helpful and polite. In the end they also gave me the best deal and I thank them. "
By: John    Warrington, PA
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By: Anonymous    Churchville, PA
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"This THANK YOU is overdue here on this site, as I traded my Sportster 1200L I bought from Dean's a bit over a year ago, and purchased a 2012 Fatboy In Nov. 2011. What a difference! Love that bike! Anyway, I appreciated the knowledgeable, patient and friendly sales and service staff who assisted me during the process. I never felt "pushed" or "hassled". The confidence in the bikes and other products they sell gives me peace of mind knowing I am making the right investment. This is my 3rd bike in 2 years and the progression of upgrades has been perfect for me. Hmmm....what's next? Oh yea.. new pipes!!! Saving for them! Thanks, Greg, Randy, Dave, Don and Preston and the rest of the service staff (sorry, don;t know your names)"
By: Judy    Hatfield, PA
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"i want to thank randy and scott for the wonderful suggestion for my handle bars. thanks guys very very much. awesome suggestion. don in service awesome job, u and ur service dept. i couldnt of done it without u guys. thank u very much to all the guys in sales and service. u guys are really wonderful. i really appreciate all of ur help. u guys do a great job on my bike all the time. i really appreciate all u guys in service and sales. thanks guys ur the best. carlo demaio"
By: carlo    sellersville, PA
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"I bought my 2005 FXST in 2010. The process from start to finish including insurance was quick and painless. I have since bought several accessories and received the same courteous, knowledgeable assistance as I did with the initial sale. Today I was in for annual inspection. I was in and out in an hour and found the service department to be the same high quality as the rest of the dealership. "
By: Jack     Telford, PA
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"Dean's is by far the best dealership around. I live only 6 miles from another Harley dealer but ride an hour to go to Dean's. They are well worth the trip."
By: Ron    Newtown, PA
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"Want to thank Scott at Deans HD in Sellersville PA. 20 minutes after closing he answered the phone and after I explained to him that I was leaving for Afghanistan the next day and needed an emergency fix, stayed another 20 minutes waiting for me to show up, and then took the time to fix/plug my rear tire that had a 6 inch nail in it. Thanks for hooking me up dude!! I'll see you in a few months for a new tire."
By: Woody    Quakertown, PA
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"Service Department always great service. Service Manager and Service Advisor are always helpful. "
By: RAY    Hatfield, PA
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"Greatest Service Department. Knowledgeable, friendly and helpful ! You feel like a person there and not one of the "herd""
By: Richard    Chalfont, PA
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"Very pleasant dealership, with very helpful employees!"
By: Janet    PA
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"Ola Gang Wanted to thank you all for Garage Night at Deans this week. Atmosphere was very comfortable whether a rider or passenger and we all learned a lot at each of the information stations. X X Melissa "
By: Melissa    
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"Had a great experience at this Dealership. Randy and Greg are very knowledgeable and personable. They explained everything I needed to know about the Dyna I was looking into buying. I purchased the Dyna on Christmas Eve!!! They even delivered the bike for me! My wife just had Vance and Hines slipons installed on her 2009 Sportster, great service as well! Highly recommended Dealership!"
By: Dan    Conshohocken, PA
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"I bought my Sportster 1200L in Sept. '11. That experience with Greg, and every additional one at Dean's, has been outstanding! I just got pipes for my bike and the service dept. was top notch! Even with the influx of business, as the riding season is beginning, they were able to complete the installation in a "better than expected" timely manner! I would recommend Dean's HD to anyone! "
By: Judy    Hatfield, PA
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"First time I was in your store. Everybody was very helpful and you have a great selecton of accessories and other items. I will return when I need something again."
By: Tony    Warminster, PA
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"I want to thank everyone at Deans, especially Don, Preston & all the service guys for helping me create a bike thats truly my own, my 2007 FLSTC Heritage,AKA-The Silver Stallion. Going into Deans is like going into Cheers,where everybody knows your name, you always feel welcome. Keep doing what you do guys,you cant improve on perfection. P.S., Do i get any discounts for kissing this much butt !!! Just kidding, see you for my next piece of chrome. Wait, do i have room for more? Jamie Hange, Perkasie,PA "
By: Jamie    Perkasie, PA
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"Just purchased a 2011 883 super low the other day. The staff was great. I love that you can take a bike out at any time for a test drive. They listened, were respectful and patient. I really loved the no pressure approach and not trying to sell more bike than was needed. Donn's team was able to get forward controls on the bike before the ink was dry on the paper work. They have spoiled me and I don't think I could buy a bike from anyone else. I also get my 03 dyna serviced there and if they say something will be done, it will get done. "
By: Jacqueline    Philadelphia, PA
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"Thanks to Dean's I feel part of the motorcycle culture in a genuinely friendly way. I almost bought a bike at another dealer but after speaking with Bud recenly I got the feeling that this was where I needed to start the whole experience. Bud, Greg and Randy made this fun for me, and anyone who rides a bike knows how important that is to someone getting thier first Harley. Thanks from Jim (the Weekend Warrior)"
By: James T.     Abington, PA
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"Placed a internet order for a couple shirts. Great shirts and quick shipping. Thank you so much, Dean"
By: Dean    Cinnaminson, NJ
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By: Michael    Palm, PA
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"I have just taken my V-Rod for its 5K scheduled service yesterday 8/7/09. I would like to express my thanks and appreciation to Don in the service department. His level of honesty is something hard to find these days. I went to the service departments with various complaints that were immediately addressed and taken care of by Don and his service group. My local dealer in NJ has managed to completely dissapoint once more and yesterday's demonstration of your service capability and honesty most of all have indicated to me, that the ride to Dean's is really not that far. To Don, thank you very much indeed sir, I appreciate your input and knowledge and the fact that you possibly saved me from a $500+ bill. To Greg and the guys in the show room, thanks for always telling it like it is. To Randy: You guys have a great dealership, believe me every time I get a chance, Dean's HD is a dealership that I talk up to anyone that listens. Best Regards, German J Gutierrez 2008 VRSCAW "
By: German J    Scotch Plains , NJ
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"I've been riding for over 30 years and have dealt with many Harley-Davidson Dealerships in those years. From the minute I walked into Dean's I knew that I was in for a different experience. From Dave, who sold me my bike to Greg who made sure all the paperwork was completed correctly and on time to the service department who completed the service work required for prompt delivery my experience with Dean's has been great and like no other experience at any of the other, large, inpersonal dealerships. I have, and will continue to recommend Dean's H-D to anyone looking to purchase a motorcycle or to have their bike serviced. I have, since purchasing my bike from Dean's have had reason to visit a dealership for accessories and having two dealerships within five miles from my home I have ridden back out to Deans, about 35 miles from my home to support a dealership who treats customers they way we should be treated and not like some cash cow that can be milked for all we have."
By: Rich    Hulmeville, PA
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"I began having my bike serviced at Deans, and now purchase all my parts and accessories there as well. I am particularly grateful to have Don in service handling my bike servicing. I find him both fair and helpful, and he is just a nice gent to deal with."
By: MIKE    MONTGOMERYVILLE, PA
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"HIGHLY RECOMMENDED HARLEY DEALERSHIP WITH FANTASTIC SALES AND SERVICE !!! WE FOUND OUR USED 2003 HARLEY ULTRA TOURING MOTORCYCLE OUT OF STATE BUT WE HAVE HAD EVERY SERVICE OR WARRANTY WORK OVER THE LAST 12,000 MILES DONE AT DEAN'S !!! DONN AND PRESTON ARE THE MOST FRIENDLIEST SERVICE DEPARTMENT PEOPLE YOU WILL MEET ANYWHERE AND THEY WILL TAKE CARE OF ANY OF YOUR MOTORCYCLE ISSUES EXTREMELY FAST AND THE MECHANICS HAVE NEVER LEFT ME STRANDED AFTER ANY OF THIER SERVICE MAINTENANCE OR REPAIRS !!! EVERY SERVICE OR REPAIR WAS DONE RIGHT THE FIRST TIME AND THE ENTIRE SERVICE AND PARTS STAFF HAS ALWAYS MADE EVERY ONE OF OUR SHORT AND LONG RIDES ENJOYABLE !!! EVERYONE KEEP UP THE GREAT WORK AND THE DEAN'S TRADITION !!!"
By: JOHN & HOLLY    QUAKERTOWN, PA
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"HIGHLY RECOMMENDED HARLEY DEALERSHIP WITH FANTASTIC SALES AND SERVICE !!! WE FOUND OUR USED 2003 HARLEY ULTRA TOURING MOTORCYCLE OUT OF STATE BUT WE HAVE HAD EVERY SERVICE OR WARRANTY WORK OVER THE LAST 12,000 MILES DONE AT DEAN'S !!! DONN AND PRESTON ARE THE MOST FRIENDLIEST SERVICE DEPARTMENT PEOPLE YOU WILL MEET ANYWHERE AND THEY WILL TAKE CARE OF ANY OF YOUR MOTORCYCLE ISSUES EXTREMELY FAST AND THE MECHANICS HAVE NEVER LEFT ME STRANDED AFTER ANY OF THIER SERVICE MAINTENANCE OR REPAIRS !!! EVERY SERVICE OR REPAIR WAS DONE RIGHT THE FIRST TIME AND THE ENTIRE SERVICE AND PARTS STAFF HAS ALWAYS MADE EVERY ONE OF OUR SHORT AND LONG RIDES ENJOYABLE !!! EVERYONE KEEP UP THE GREAT WORK AND THE DEAN'S TRADITION !!!"
By: JOHN & HOLLY    QUAKERTOWN, PA
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By: Anonymous    wilkes barre, PA
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"The Service depatment is great. First dealings with the Dean team was in Dec to get tires. They picked the bike up and brought her back on the days they indicated. The second experience was equally positive. Dyna went in for her 10,000 mile wellness check and they had her done in the three hours they promised. "
By: Jacqueline    Philadelphia, PA
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By: Thomas    Blue Bell, PA
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"Stoped by to see the black rocker custom last saturday, introduced myself to Greg and bought it on the spot. Told them to add a few accessories, and they had it ready for me to pick up on the day I requested. Greg and the whole dealership were a pleasure to deal with and I would recomend them to everyone."
By: Vincent    Bethlehem, PA
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"In March of 2007 I was looking at the new 883 Sportsters on Dean's showroom floor. However I wasn't sure which model would be just right for my needs as a commuter. Randy's son ask me some good questions about how I would be using the bike. His best advice was the 883 Roadster and I could hear the ring of truth to his recommendations. Glad I listened because I've had nothing but pure fun on this beautiful piece of machinary....and I'm saving a bathtub load of cash on gasoline too! Michael Taranto ~ Hatboro, Pennsylvania "
By: Michael     Hatboro, PA
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"I would like to express my gratitude to the entire staff at Dean's Harley Davidson. It is refreshing indeed to encounter a good bunch of guys that are good all around. I was able to trade in my Dyna Low Rider for a new VRSCAW V-Rod, and make it an enjoyable experience. Many tahks go to Don in the Service Dept. he was excellent and his approach of saying it like it is, is how things should always be done. many thanks to Greg Sassaman in sales, he arranged the paper work and found my new bike relatively fast, compared to many other dealers that wanted me to wait until the spring to find a new bike. Keep up the good work fellows and thanks again. Best Regards, German J. Gutierrez Business Development Engineer Linde Electronics The Linde Group Inc. Work: (908) 771-1291 Cell: (908) 342-4921 Fax: (908) 508-3931 german.gutierrez@linde.com "
By: German Joseph    Scotch Plains, NJ
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By: Gerald    Gilbertsville, PA
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"Great dealership ...Great people to work with..nice to know your not just a number...thanks to a great group of people......"
By: don     chalfont, PA
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"I have been riding for over 30 years and just purchased my first Harley at Dean's. My salesman Dave was very patient and helpful in getting me exactly what I wanted."
By: Steve    Lansdale, PA
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"I purchased a 2006 Ultra Classic a year a go. I feel that it its the best bike i have owned. I would like to compliment Dave in sales and Donn and Preston in service for the work they did on my bike. I have mentioned just a few people , but I would just like to say that everyone I spoke with at Dean's treated me with respect.I hope to have my bike for quite a while , but when I am ready I will definitely come back to Dean's for my next bike. "
By: Kurt    Dublin, PA
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"Donn: I owned my Road King Classic for two plus years and have never been happy with the way the engine performed. I talked to you about the problem this past winter. You understood exactly what the problem was and suggested I have a cobra unit installed to help improve performance. Donn, I am so pleased with the performance. For the first time since I owned the RK, I feel good about it. Thanks for your help. You are truly an asset to Dean’s. You rate up there with Kathy & Randy. Thanks again. Joe Harrington "
By: JOE    LANSDALE, PA
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"I have been to Deans HD 2 times since I bought my 2006 Dyna for 5k and 10k service. Both times I received excellent service and prices. The prices are by far the best around and the service is even better. He explains all of the work and offers information that is helpful. I had a charity run to ride in and needed my bike in a jiffy. Don made sure it was ready to go on time! Don kicks ass! You'll be seeing me again at 15k!"
By: Weakley    Phoenixville, PA
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By: Anonymous    Perkasie, PA
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"I did not initially purchase my bike at Dean's but I am now a Dean's customer because of service manager Donn Fagans. He resolved my engine warranty issues with no hassles. Donn is a straight shooter and a get it done guy. I had my bike back quicker then I expected, and he took the time to explain in detail, what was done. Service is important to me, and Donn's customer first attitued filters down through his shop, whose employees treat each bike as their own. Dean's has earned my trust with their quality service dept. and is why Dean's is now my preferred dealership."
By: Joe     Harleysville, PA
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"I would like to applaud Dean's Harley!! I took my bike in for major service issues and the staff was as proffessional and courteous as I have ever seen. Not only were the repairs done in a timely fashion,they were also done well within my budget. The technicians who work there are top notch and deserve my thanks!! Its dealerships like this one that bring a personal touch in a very non personal world. My hat is off to ALL Deans employees. Good Job!"
By: Carl    Fairless Hills, PA
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"I am totally happy with Dean's. Buying my first big twin, i went in a few times and new right away this was the place for me. Later on I had a bad mechanic do a routine fix to my bike. (trying to support the little guy.) Well he messed it up big time. I came in to Dean's and the service guys were just as nice as the guys out front. I was put at ease that they could fix my problem. The next day they called with an estimate and the day after that I was back riding. Whether you are shopping or in for service...Dean's will treat you with kindness and respect. Go in once and you will feel the same."
By: John J.    SKippack, PA
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"DEANS IS THE BEST DEALERSHIP IN THE WORLD!!!!!!!!!!"
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