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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"I have just taken my V-Rod for its 5K scheduled service yesterday 8/7/09. I would like to express my thanks and appreciation to Don in the service department. His level of honesty is something hard to find these days.
I went to the service departments with various complaints that were immediately addressed and taken care of by Don and his service group. My local dealer in NJ has managed to completely dissapoint once more and yesterday's demonstration of your service capability and honesty most of all have indicated to me, that the ride to Dean's is really not that far.
To Don, thank you very much indeed sir, I appreciate your input and knowledge and the fact that you possibly saved me from a $500+ bill.
To Greg and the guys in the show room, thanks for always telling it like it is.
To Randy: You guys have a great dealership, believe me every time I get a chance, Dean's HD is a dealership that I talk up to anyone that listens.
Best Regards,
German J Gutierrez
2008 VRSCAW "
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| By: German J Scotch Plains ,NJ |
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"I've been riding for over 30 years and have dealt with many Harley-Davidson Dealerships in those years. From the minute I walked into Dean's I knew that I was in for a different experience. From Dave, who sold me my bike to Greg who made sure all the paperwork was completed correctly and on time to the service department who completed the service work required for prompt delivery my experience with Dean's has been great and like no other experience at any of the other, large, inpersonal dealerships. I have, and will continue to recommend Dean's H-D to anyone looking to purchase a motorcycle or to have their bike serviced. I have, since purchasing my bike from Dean's have had reason to visit a dealership for accessories and having two dealerships within five miles from my home I have ridden back out to Deans, about 35 miles from my home to support a dealership who treats customers they way we should be treated and not like some cash cow that can be milked for all we have."
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| By: Rich Hulmeville,PA |
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"I began having my bike serviced at Deans, and now purchase all my parts and accessories there as well. I am particularly grateful to have Don in service handling my bike servicing. I find him both fair and helpful, and he is just a nice gent to deal with."
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| By: MIKE MONTGOMERYVILLE,PA |
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"HIGHLY RECOMMENDED HARLEY DEALERSHIP WITH FANTASTIC SALES AND SERVICE !!! WE FOUND OUR USED 2003 HARLEY ULTRA TOURING MOTORCYCLE OUT OF STATE BUT WE HAVE HAD EVERY SERVICE OR WARRANTY WORK OVER THE LAST 12,000 MILES DONE AT DEAN'S !!! DONN AND PRESTON ARE THE MOST FRIENDLIEST SERVICE DEPARTMENT PEOPLE YOU WILL MEET ANYWHERE AND THEY WILL TAKE CARE OF ANY OF YOUR MOTORCYCLE ISSUES EXTREMELY FAST AND THE MECHANICS HAVE NEVER LEFT ME STRANDED AFTER ANY OF THIER SERVICE MAINTENANCE OR REPAIRS !!! EVERY SERVICE OR REPAIR WAS DONE RIGHT THE FIRST TIME AND THE ENTIRE SERVICE AND PARTS STAFF HAS ALWAYS MADE EVERY ONE OF OUR SHORT AND LONG RIDES ENJOYABLE !!! EVERYONE KEEP UP THE GREAT WORK AND THE DEAN'S TRADITION !!!"
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| By: JOHN & HOLLY QUAKERTOWN,PA |
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"HIGHLY RECOMMENDED HARLEY DEALERSHIP WITH FANTASTIC SALES AND SERVICE !!! WE FOUND OUR USED 2003 HARLEY ULTRA TOURING MOTORCYCLE OUT OF STATE BUT WE HAVE HAD EVERY SERVICE OR WARRANTY WORK OVER THE LAST 12,000 MILES DONE AT DEAN'S !!! DONN AND PRESTON ARE THE MOST FRIENDLIEST SERVICE DEPARTMENT PEOPLE YOU WILL MEET ANYWHERE AND THEY WILL TAKE CARE OF ANY OF YOUR MOTORCYCLE ISSUES EXTREMELY FAST AND THE MECHANICS HAVE NEVER LEFT ME STRANDED AFTER ANY OF THIER SERVICE MAINTENANCE OR REPAIRS !!! EVERY SERVICE OR REPAIR WAS DONE RIGHT THE FIRST TIME AND THE ENTIRE SERVICE AND PARTS STAFF HAS ALWAYS MADE EVERY ONE OF OUR SHORT AND LONG RIDES ENJOYABLE !!! EVERYONE KEEP UP THE GREAT WORK AND THE DEAN'S TRADITION !!!"
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| By: JOHN & HOLLY QUAKERTOWN,PA |
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| By: Anonymous wilkes barre,PA |
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"The Service depatment is great. First dealings with the Dean team was in Dec to get tires. They picked the bike up and brought her back on the days they indicated. The second experience was equally positive. Dyna went in for her 10,000 mile wellness check and they had her done in the three hours they promised. "
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| By: Jacqueline Philadelphia,PA |
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"Stoped by to see the black rocker custom last saturday, introduced myself to Greg and bought it on the spot. Told them to add a few accessories, and they had it ready for me to pick up on the day I requested. Greg and the whole dealership were a pleasure to deal with and I would recomend them to everyone."
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| By: Vincent Bethlehem,PA |
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"In March of 2007 I was looking at the new 883 Sportsters on Dean's showroom floor. However I wasn't sure which model would be just right for my needs as a commuter. Randy's son ask me some good questions about how I would be using the bike. His best advice was the 883 Roadster and I could hear the ring of truth to his recommendations.
Glad I listened because I've had nothing but pure fun on this beautiful piece of machinary....and I'm saving a bathtub load of cash on gasoline too! Michael Taranto ~ Hatboro, Pennsylvania "
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| By: Michael Hatboro,PA |
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"I would like to express my gratitude to the entire staff at Dean's Harley Davidson. It is refreshing indeed to encounter a good bunch of guys that are good all around. I was able to trade in my Dyna Low Rider for a new VRSCAW V-Rod, and make it an enjoyable experience. Many tahks go to Don in the Service Dept. he was excellent and his approach of saying it like it is, is how things should always be done. many thanks to Greg Sassaman in sales, he arranged the paper work and found my new bike relatively fast, compared to many other dealers that wanted me to wait until the spring to find a new bike.
Keep up the good work fellows and thanks again.
Best Regards,
German J. Gutierrez
Business Development Engineer
Linde Electronics
The Linde Group Inc.
Work: (908) 771-1291
Cell: (908) 342-4921
Fax: (908) 508-3931
german.gutierrez@linde.com
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| By: German Joseph Scotch Plains,NJ |
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| By: Gerald Gilbertsville,PA |
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"Great dealership ...Great people to work with..nice to know your not just a number...thanks to a great group of people......"
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| By: don chalfont,PA |
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"I have been riding for over 30 years and just purchased my first Harley at Dean's. My salesman Dave was very patient and helpful in getting me exactly what I wanted."
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| By: Steve Lansdale,PA |
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"I purchased a 2006 Ultra Classic a year a go. I feel that it its the best bike i have owned. I would like to compliment Dave in sales and Donn and Preston in service for the work they did on my bike. I have mentioned just a few people , but I would just like to say that everyone I spoke with at Dean's treated me with respect.I hope to have my bike for quite a while , but when I am ready I will definitely come back to Dean's for my next bike. "
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| By: Kurt Dublin,PA |
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"Donn:
I owned my Road King Classic for two plus years and have never been happy with the way the engine performed. I talked to you about the problem this past winter. You understood exactly what the problem was and suggested I have a cobra unit installed to help improve performance. Donn, I am so pleased with the performance. For the first time since I owned the RK, I feel good about it. Thanks for your help. You are truly an asset to Dean’s. You rate up there with Kathy & Randy. Thanks again.
Joe Harrington
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| By: JOE LANSDALE,PA |
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"I have been to Deans HD 2 times since I bought my 2006 Dyna for 5k and 10k service. Both times I received excellent service and prices. The prices are by far the best around and the service is even better. He explains all of the work and offers information that is helpful.
I had a charity run to ride in and needed my bike in a jiffy. Don made sure it was ready to go on time! Don kicks ass! You'll be seeing me again at 15k!"
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| By: Weakley Phoenixville,PA |
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| By: Anonymous Perkasie,PA |
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"I did not initially purchase my bike at Dean's but I am now a Dean's customer because of service manager Donn Fagans. He resolved my engine warranty issues with no hassles. Donn is a straight shooter and a get it done guy. I had my bike back quicker then I expected, and he took the time to explain in detail, what was done. Service is important to me, and Donn's customer first attitued filters down through his shop, whose employees treat each bike as their own. Dean's has earned my trust with their quality service dept. and is why Dean's is now my preferred dealership."
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| By: Joe Harleysville,PA |
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"I would like to applaud Dean's Harley!! I took my bike in for major service issues and the staff was as proffessional and courteous as I have ever seen. Not only were the repairs done in a timely fashion,they were also done well within my budget. The technicians who work there are top notch and deserve my thanks!! Its dealerships like this one that bring a personal touch in a very non personal world. My hat is off to ALL Deans employees. Good Job!"
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| By: Carl Fairless Hills,PA |
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"I am totally happy with Dean's. Buying my first big twin, i went in a few times and new right away this was the place for me. Later on I had a bad mechanic do a routine fix to my bike. (trying to support the little guy.) Well he messed it up big time. I came in to Dean's and the service guys were just as nice as the guys out front. I was put at ease that they could fix my problem. The next day they called with an estimate and the day after that I was back riding. Whether you are shopping or in for service...Dean's will treat you with kindness and respect. Go in once and you will feel the same."
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| By: John J. SKippack,PA |
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"DEANS IS THE BEST DEALERSHIP IN THE WORLD!!!!!!!!!!"
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CONGRATULATIONS TO INDIAN VALLEY HOG CLUB ON CELEBRATING 20TH ANNIVERSARY
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